TERM AND CONDITION

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Term and Condition

  1. Pandawa Marine Adventures are fully responsible for our services. Responsibility is taken for all reservations made via Pandawa Marine Adventures’ website and payment made from and for its services.
  2. The additional charge of 3% will be charged if the payment is made by credit card on spot for bank administration fee
  3. All of the rates on Pandawa Marine Adventures’s website may change without prior notice.
  4. All rate quoted on the page are subject to change without notice and strictly valid when the booking is made via Pandawa Marine Adventures only
  5. All rates on Pandawamarineadventures.com are quoted in US Dollars, however incase of payment made by credit card directly on the spot, the local bank regulations will be definitely executed that all charges are made in Indonesian Rupiah Currency which are previously converted with the current exchange rates applied by Indonesian banks for selling US Dollars on day of debit.
  6. All booking confirmations are subject to availability basis.

Cancellation and No Show Policy

  1. If the booking cancellation is made within 3 days before the service date, 50% of the total tour reserved will be charged as a cancellation fee.
  2. If the booking is made within 1 day before the service date up to no show, a full (100%) charge will be applied as a cancellation fee
  3. This cancellation policy is valid for individual booking and not valid for group booking. The cancellation policy for group booking will be advised on the confirmation made